Refund policy

In-Store Purchases & Returns

All in-store purchases must be unworn, unwashed, and have the original tags attached in order to be eligible for an exchange or store credit.

Items may be exchanged for another size or returned for store credit within 7 days of purchase. After 7 days, exchanges or store credit may be offered at the discretion of New Hour Clothing.

The value of any exchange must equal the original purchase amount.

All sale and marked-down items are final sale and cannot be returned or exchanged.

Online U.S. Orders

For online purchases shipped within the United States, the return window begins on the date your order is delivered.

Customers are responsible for all return shipping costs.

• Returns postmarked within 7 days of delivery: Eligible for a full refund to the original payment method.
• Returns postmarked within 14 days of delivery: Eligible for store credit or an exchange.

Items must be unworn, unwashed, unused, and returned with all original tags attached.

Sale and marked-down items are final sale and are not eligible for refunds, exchanges, or store credit.

International Orders

All international orders are final sale and are not eligible for returns or exchanges.

Return Shipping Address

New Hour Clothing
527 Bangs Ave, Suite 103
Asbury Park, NJ 07712

Questions?

If you have any questions regarding your return or exchange, please contact us at connor@newhourclothing.com.